Team Leader / Supervisor Level 3

Course Overview

Our Team Leader/Supervisor programme is designed to provide participants with the communication and motivational skills needed to improve operational efficiency. Throughout the programme participants will be supported by experienced management experts, who will give them the knowledge and skills to apply in their business environment.

Over the 12-15 month programme, participants will cover a variety of topics allowing them to support, manage and develop both themselves and their teams. They will also learn to manage projects, plan and monitor workloads and resources, deliver business plans, resolve problems and make decisions. We have worked with many employers to develop an innovative and exciting programme which will benefit both future leaders and businesses.


Module One

You The Manager

In this module, your employee will use a variety of sources to identify development needs and will begin to understand how their behaviour impacts on their team.

Module Two

Leadership Styles

For this, employees will be able to utilise different leadership skills and behaviours to maximise team performance.

Module Three

Communication & Interpersonal Skills

By taking part in this module, employees will effectively use active listening skills, respond successfully to feedback and create a positive culture for the team.

Module Four

Business Culture

Employees will apply missions, visions, values and structures within your organisation and identify organisational enablers and inhibitors.

Module Five

Business Improvement

This module will enable your employees to identify and justify a business improvement project and then undertake it.

Module Six

Critical Thinking & Decision Making

Here, employees will apply strategic thinking, identify external and internal drivers and make sound business decisions.

Module Seven

Coaching & Mentoring

In this module, your employee will understand the benefits of workplace coaching as a leadership tool and will then apply these skills when managing their team.

Module Eight

Performance Management

Employees of your business will learn to drive excellent performance, carry out effective appraisals and reviews.

Module Nine


This finance module will enable your employee to apply effective budget controls, recognise and manage value for money and operate within organisational governance.

Module Ten

Project Management

In this module, your employee will work within a project life cycle, understand organisational governance and effectively use project management tools.

Learning & Assessment

Over the course of the programme participants will receive 10 learning modules delivered as full-day sessions by our management experts. These sessions will be delivered during the first 12 months of the programme and will be punctuated by regular visits from their dedicated management coach. A timetable for this activity will be established at the beginning of the programme to accommodate other commitments.

Your Future Leaders

Upskill your current Team Leaders

This programme has been designed to up-skill existing employees to strengthen the leadership skills within your businesses. If you have a number of Managers you would like to participate in this programme, we can work with you to create a bespoke programme, contexulaised to your business. Or we have open programmes running across the country from our local delivery centres which cater for individual Managers looking to expand their leadership skills.

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I have learnt how to define the characteristics of a good leader so that I can spot areas for improvement and to develop and adapt my leadership style to manage different personalities amongst the team.

Lyndsay Rowley – Senior Biomedical Scientist


National Insurance Contribution rebate for Apprentices

Did you know that you could claim back the National Insurance Contributions for your Apprentices depending on their age. If your business has hired an Apprentice since 6th April 2016, who is aged under 25 and is enrolled on an Apprenticeship, you can claim back your National Insurance contributions for them. Depending on the salary of your Apprentice, this could amount to a significant saving. By changing your employer contribution category for Apprentices who meet these criteria will save your business money.

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Typical Job roles

Become a…

Project Officer

Become a…

Shift Supervisor

Become a…


Become a…

Team Leader

Become a…

Expenses Supervisor

Become a…

Shift Manager

Want to know more about our Team Leader/Supervisor programme then why not get in contact with us?

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3aaa Apprenticeships offers a dedicated Virtual Learning Environment which, allows learners to keep on track of their course, in addition to, allowing our trainers to keep up-to-date with the progression of our learners.

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