Category Archives: Case Study

3aaa and Computacenter – A growing partnership

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Since the start of our partnership last year, we have continued to work closely with Computacenter to offer life changing opportunities to young people across England.

Computacenter have recruited a number of Apprentices across the country as our Recruitment Executives worked hard to find them the right candidates to suit the needs of the business.

Last month, members of the 3aaa team visited Computacenter’s Head Office in Hatfield to speak to some of the Apprentices and other members of staff and find out more about their 3aaa Apprenticeship experience so far.

Click on the link below to watch the video from this visit:

 

Computacenter also won an ‘Employer of the Year’ award at our prestigious awards ceremony at the House of Lords in December 2014. Members of their team and the Apprentices from their Head Office were invited along to the event to celebrate our successful partnership with them so far.

You’ll now find a 3aaa Academy in Bedford, Birmingham, Brighton, Bristol, Cambridge, Chelmsford, Croydon, Derby, Guildford, Leeds, Leicester, Liverpool, London, Maidstone, Manchester, Milton Keynes, Newcastle, Northampton, Norwich, Nottingham, Oxford, Peterborough, Reading, Sheffield, Southampton, Tamworth, Warwick, Watford and Worcester.

We’ll soon be opening Academies in Basildon, Bradford, Gloucester, Stoke, Swindon and York.

If you’re an Employer looking to take on an Apprentice or a young person looking to take your first steps into an exciting career in IT, Digital Marketing or Accountancy, get in touch with us today: 0844 504 3174 or www.3aaa.co.uk

Case Study – Software Imaging

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Software Imaging, a software company from Oxford are an ambitious company who are constantly looking at different ways to transform their business. Although they never considered recruiting an Apprentice initially, Software Imaging met with the 3aaa Oxford Academy and quickly realised that it was a great opportunity to recruit young people who are passionate about technology, who will receive excellent technical training and who bring new skills and innovation into their business.

Richard Munns – Quality Assurance Manager, Software Imaging

“We have been very impressed with the whole Apprenticeship process so far. Our initial telephone call to 3aaa was extremely informative and as this was the first time Software Imaging were thinking of taking on an Apprentice, 3aaa went through step by step of what was required in a very professional manner. This was an excellent first impression for us knowing that if Software Imaging were going to move forward with the Apprenticeship process we should be speaking to 3aaa to help make things happen.

Our first face to face meeting again followed the same professional approach. 3aaa were able to answer all the questions we had as a company and if they did not have the information to hand, they said they would provide us the details via email, which followed very quickly after our meeting had finished. This again helped us to make the decision to go with 3aaa over other training providers.

All other face to face meetings, telephone conversations were very professional and informative, with all paperwork being completed very efficiently.

We are absolutely delighted with the calibre of the Apprentices we have taken on. The calibre of the applicants did vary with one or two we interviewed. Looking back, we maybe shouldn’t have interviewed these applicants due to their lack of technical experience, but it was all part of the process and we now know what we are looking for if we were to go through the process again.

During Josh & Thomas’s Apprenticeship we hope to set them on their way to being Junior Software Engineers. We don’t think they will be at that level by the end of the first year but we are sure they will almost be there. If all goes well, the opportunity could be there to continue supporting their development via the Level 4 Apprenticeship and work placement for an additional year.

All in all we are very impressed with 3aaa and their processes. As a company they are well-organized and very professional in all areas.”

Thomas is pictured below at the 3aaa Oxford Academy.

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Case Study – Olamalu

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Olamalu, a Web Development company based in Oxfordshire recruited an Apprentice after speaking to 3aaa and realising their excitement about what our Apprenticeship programme could offer their business.

Kate Derman, Co-Founder of Olamalu:

“I am delighted to say that everything is going excellently. When 3aaa contacted us about an Apprentice and we looked at the IT Apprenticeship, we knew that this was the right thing for us to do. We were excited by the possibility of offering a young person the opportunity of working on the team whilst developing their IT skills at the 3aaa Academy, but unsure about how the whole Apprenticeship thing worked. The recruitment was exceptionally smooth. 3aaa did a great job of pre-screening candidates. It also helped that we warmed to Thomas immediately and knew that he would be a great fit for our team, as he has indeed proved to be.

The most important things for us in a candidate were their enthusiasm for IT and web development in particular, their willingness to learn and their ability to operate independently and flexibly. From the start, Thomas has clearly demonstrated the first two. For someone who’s only young, he’s doing well on the last one, and we’re working hard to develop his skills so that he can take on more complex tasks. As a company, we’ve always strongly believed in training our own staff, so for us training Thomas is a normal part of our operations. I think anyone taking on an Apprentice would need to make this sort of commitment to training.

He seems to be enjoying his work at the 3aaa Academy, and it’s good to know that he’s getting an all round education in IT.

I like the way the course is structured with one week at the Academy and then one week with us. This has enabled us to plan his work and develop the skills he needs. We are now looking forward to having him with us full time. “

3aaa and Riskex – Working together to change the lives of young people

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Ever since the start of the partnership in October last year, 3aaa have enjoyed a successful relationship with Riskex, the market leading provider of software and cloud based systems for the UK who are based in Bedfordshire.

Riskex share 3aaa’s passion for wanting to develop the future generation of young professionals and believe that taking on Apprentices and giving them the chance to begin a career in IT is the best way to do this.

The Apprentices begin their journey in a 3aaa Academy studying towards their Level 3 Extended Diploma in ICT systems and principles, Level 3 Diploma in Professional Competence for IT and Telecoms Professional and Level 2 functional Skills in IT, Maths and English.

Harry Patel, Business Management and Head of Marketing at Riskex said “3aaa worked quickly and efficiently with us at a time where we were keen to take on an ambitious Apprentice with a vision of them progressing into software development. 3aaa took the time to find the right Apprentice that would not only fit the business but have the most impact on the company.”

“We proceeded by taking on our first Apprentice Chris Galvin as 1st line IT support to ease him into the business. As Chris was progressing through the company, this left a position open for another 1st line IT support, which was quickly taken up by another 3aaa Apprentice, Rohan George, who is progressing equally as well” He added.

Meet the Apprentices:

Christopher Galvin

“After finishing my A-Levels, I was unsure as to how to start my career and how I could try to utilise as much of my potential as possible. At first, I decided to go on to study at University, but later found out that this was not the best route for me. I then decided to look at apprenticeships within IT, where my passion lies and with the help of 3aaa’s Technology Apprenticeship programme, they we able to find a role best suited for me; an IT Systems Developer role working for Riskex.

At first I was very unsure as to what to expect from the job, company and my working colleagues. Being the first Apprentice here, I am sure Riskex were very unsure of what to expect from me! So it was a learning curve for us both. After a few weeks of working at Riskex, I started to feel less like an Apprentice and more like a full time employee. As my confidence grew and responsibilities increased, my level of technical expertise grew also.

An Apprenticeship with 3aaa and Riskex is very challenging, but the amount of support I have received to overcome the challenges has been fantastic. The Apprenticeship has allowed me to trial a variety of aspects of IT within a business environment and gain vital work experience.”

Rohan George

“After spending some time in higher education and contemplating University, I realised my efforts would be better spent in pursuing an Apprenticeship opportunity. As a more kinaesthetic learner, I believed an Apprenticeship would work well with my more hands on approach to tasks. After contacting and meeting with 3aaa, I was introduced to Riskex, a market leading provider of business solutions, software development systems; and cloud-based computing IT company, and after an interview I became the companies second IT Apprentice.

I didn’t know what to expect and was worried how my ‘Apprentice’ status would minimise the amount of input I would have on particular tasks within the business. With no real work experience in an IT environment, I was concerned that I would be underestimated and the tasks given to me would be fairly basic, but this was not the case as after training I was involved in the company’s IT process straight away.

Having been at Riskex a while now, a lot has happened and I now feel like an employee rather than an Apprentice. We have a great working environment, people who support my needs and I am constantly being challenged. My knowledge of IT is widening every day and I am very grateful to have an opportunity to work at Riskex where they invest so much time into the future of young people like myself.”

 

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3aaa Milton Keynes – Rebecca Brooks – Recruitment Executive

“Riskex have been one of the best Employers I have worked with. They are a successful company that understand the importance and benefits of taking on Apprentices to their business. They want to offer an Apprentice the best possible start in their career. They support, teach and nurture their Apprentices through the ranks and offer long term career prospects to the right candidate. This is exactly what Apprenticeships are about and I look forward to continuing the great partnership with a company that shares our beliefs”.

Case Study – Castus Design

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At 3aaa we work closely with our Employers to ensure that we thoroughly understand the needs of their business and ultimately find them the right Apprentices to help them transform their business.

Castus Design, a Web Design company from Rotherham approached 3aaa after identifying the need for an Apprentice Web Planner within their company.

Chris Harpin Managing Director – Castus Design

“I view 3aaa and Castus as a partner relationship rather than supplier and customer. This is integral to the success of my business through the Apprentices that we appoint and for the benefit of the Apprentices themselves.

The team at the 3aaa Sheffield Academy understand my agency, what we need and what we can offer. This ensures that only suitable applicants are put forwards and our current Apprentice, Alex Bellis is a shining example of everything that is positive about an Apprenticeship.

In a short space of time Alex has got to grips with her job role to the extent that I enquired to see if it was possible to fast track her program, sadly this isn’t possible due toqualification guided learning hours.

The skills that Alex learnt during her academic time combined with on the job training have placed her in a great position for a fruitful career in the digital industry, I expect to see her career overtake mine over the coming years.

Business growth has not been as scalable as I would have liked over recent years due to a shortfall in digital talent. Market places such as Leeds and Nottingham generally pay inflated salaries compared to what is available in South Yorkshire tempting many people away from our catchment area.

Working in partnership with 3aaa is allowing us to build a team that will support our clients for years to come.”

Alex Bellis – Apprentice

“As I have always been keen to pursue a career within IT, I jumped at the chance to enrol with the 3aaa Academy after hearing great things about them as a training provider. I had my initial interview at the academy with Lisa and Caroline back in June 2014, and once my place was accepted onto the course I was then set up for an interview with a local Web Design company called Castus who were looking to appoint a Web Planner to join their team. I was successful in the interview and was offered the position to start in 2 weeks’ time, as I was due to start at the Academy the following Monday.

I thoroughly enjoyed my time at 3aaa as I believe I learnt a lot which would help me progress my career in IT. The staff and tutors were really easy to work with which made it a nice environment to be in. As I have now finished the Technical Certificate part of my NVQ after studying one week at the academy and one week at my workplace for 11 weeks, I am now solely in my workplace where I receive regular visits from my Assessor Cat Thomson every month to help me progress with the rest of my qualification. I find this a good way of learning as I am still able to manage my workload at Castus while allowing myself time each week to complete some of my units for Cat in preparation for her assessment visits, receiving any input I need from my colleagues also.

I am extremely glad to have been given this opportunity with 3aaa, as I have received so much help throughout the time I have been there and I don’t think I would be anywhere near the stage I am at now in my career without them. They have guided me along the way and assisted me in my qualification as well as finding me a fantastic company to work for.”

Caroline Walton (Recruitment Executive at the Sheffield Academy)

“I have been working with Chris and the team at Castus since October 2013 and I have a good idea of the kind of Apprentice they are looking for as we had already placed two Apprentices with them previously.

After a conversation with Chris about a new role he was hoping to develop within the company to help Castus grow and expand, I was invited by Lisa Taylor to sit in on a candidate interview to help me understand the role of Apprentice intake better.

The candidate we interviewed was Alex Bellis who had all the qualities Chris was looking for in an Apprentice Web Planner, the new role in which he was developing. After the interview I rang Chris and explained I had just sat in on an interview with a candidate who I felt would fit his new role perfectly, he then asked me to set up an interview with her two days later purely on what I had told him about Alex.

Alex was interviewed and Chris called me straight after and offered her the position with a start date as soon as possible.”

 

Case Study – Silver Birch Creative

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Throughout the country, both SMEs and larger companies are constantly looking at ways to transform their business and to make their business stand out from their competition in a range of constantly changing industries.

Silver Birch Creative, a graphic design and branding company from Derby are always looking to find ways to take a step forward in the world of Social Media and Digital Marketing. Silver Birch pride themselves on having ‘big agency capabilities, small agency values and a passion for graphic design and branding’.

Andy Green (Recruitment Executive for the 3aaa Academy) made contact with former business associate, Karl Shaw (Silver Birch Director) and they discussed the benefits that a Social Media Apprentice would have on the business in a highly competitive sector. Karl said “Taking on an apprentice wasn’t an initial idea we had in mind for the Silver Birch team but 3aaa proved their professional reputation and expertise right from the start, and that the training they had to provide really was a step up from the other apprentice services out there.”

Shortly after, Silver Birch Creative then embarked on an exciting journey, recruiting their first ever Apprentice. Jacob D’Amico, a Level 3 Social Media Apprentice from the Derby Academy matched both the skills and personality that the company were looking for as they strived to add value to their business.  Whilst gaining real life working experience at Silver Birch, Jacob is also completing the Level 3 Diploma in Social Media for Business.

Emma Shaw (Silver Birch Accounts Director) said “3aaa have a different approach to other training providers; they were fully committed to finding us an Apprentice that would perfectly fit the needs of our business and supported us every step of the way. They sat down with us and made an effort to understand the nature of our business, making it their mission to find us the right Apprentice. We’ve now welcomed Jake to the family, and are all very eager to see where this novel addition of skills and understanding will take us”

Jacob said: “I’m genuinely thrilled to have been taken on by Silver Birch, I’m excited to have the opportunity to really speak volumes for this company, to build their image using social media, to make sure businesses out there in need of the service that Silver Birch provides know who to contact. Being able to provide this opportunity for Silver Birch will definitely give me a huge sense of achievement and I’m confident in saying they’ll show their appreciation.”

 

Case Study – Chill Factor Refrigeration – Nottingham

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Unsure about how an Apprentice can help transform your business? Chill Factor Refrigeration in Nottingham saw the demand for a Social Media Apprentice within their company in an ever evolving business environment. Luke, a Level 3 Social Media Apprentice from the 3aaa Nottingham Academy proved to be the perfect fit.

Darren Goose, Managing Director of Chill Factor Refrigeration in Nottingham:

We took Luke on as a Social Media and Digital Marketing Apprentice back in March 2014 and at first we weren’t quite sure of how he and the Apprenticeship could benefit our business.

Using the skills and knowledge he had already learnt at the 3aaa Nottingham Academy with his tutor Andy Hughes, as well as working with me to develop the digital marketing plan for the business, Luke spent time setting up Chill Factor on the social media sites that he deemed to be the most suitable. Once we were all set up with polished profiles and a well thought out plan of approach for the new business venture, we began to get noticed and started building up a strong following.

It didn’t take long for us to get noticed by the right people and we were soon approached by our very first customer from social media. COOK, West Bridgford had contacted us to discuss maintenance contracts covering their many on- site freezers and we were more than happy to provide them with a quote. We felt as if we had hit the jackpot when COOK later contacted us to say they were happy with the quote and wished to proceed with the maintenance contract.

Whilst Luke was setting us up on social media, he was also teaching me about the benefits of it and how to get to grips with the interfaces. With Luke’s knowledge and help it didn’t take long for me to become comfortable using the social platforms with my own personal accounts. As an ambitious business owner, I then set about developing my own social media presence and before long I was approached by a likeminded businessman at Belle & Jerome who were looking for someone to take over from their previous Refrigeration & Air Conditioning repair company. After having a meeting and assessing their equipment at both the Beeston and West Brigdford shops, we set out to prove ourselves to Belle & Jerome, providing a swift and quality service. We now share a healthy working relationship with them to date.

Our most recent success comes from EverSo Catering Ltd, who contacted us through Twitter to perform a service on their walk in chiller. After completing the job they asked us to quote to install a new walk in chiller, to move a walk in chiller, install a new walk in freezer and quote for a maintenance contract covering all of their equipment. A truly wholesome result that we are extremely happy about thanks to Social Media.

That’s three long lasting customers for Chill Factor in the space of only 3 months from when Luke started. We are more than clear on the benefits of the Social Media & Digital Marketing Apprenticeship and we look forward to seeing what else it can bring us in the future!”

Case Study – Sign Solutions

In the past we have taken on graduates for our marketing dept and this has always been successful for us, resulting in us employing one such graduate who is still working for us. We tend to appoint graduates every couple of years as one placement ends we commence another as each and every one have brought different perspective and skill set with them. Apprentices’ are hardworking, eager to learn, react quickly to change and absorb new information quickly and turn it into successful work output. They contribute new ideas by having a different perspective on the business once they have learnt a bit more about it.


This is the first time we have taken on an accountancy apprentice, the reason being that we are finding that department now needs to influx of talent that the marketing dept has enjoyed. As company Manager and qualified ACCA member I know how important and valuable these apprenticeships can be having enjoyed the same experience many years ago! There is nothing better to assist your studies than real life examples in the workplace.

We have already set Daniel on numerous tasks and some with high responsibility as he is eager to learn and highly motivated. He is picking up instructions very quickly and asking all the right questions! He has being doing in his first week, bank reconciliations, payments, purchase ledger input and payment record, Assisting with KPI’s and now we are showing him how to deal with invoice queries. 

Next we are moving him onto compiling certain schedules for the management accounts. We hope that Daniel will continue to progress with us and if he continues as he is on his developmental curve there may also be employment opportunities here for him. 

We are really pleased with Daniel’s appointment and we think he will progress quickly with us and his studies!

Case Study – Wilson Henry

In October 2012, Liverpool-based award winning and Gold standard IIP firm Wilson Henry LLP, Chartered Accountants and Business Advisors embarked on a journey with two young apprentices.

As a firm, Wilson Henry recognise that there needs to be diverse entry into the accountancy profession and so actively chose to take on apprentices through the Apprenticeship Scheme to give opportunities to school leavers who did not want to take the conventional route of university graduate entry.

Since working with Wilson Henry, Jamie and James have been a valuable asset to the firm working with Wilson Henry client teams to assist on accounting assignments using leading edge software and technology. 

Wilson Henry have given Jamie and James the opportunity to get AAT qualifications  and then progress on and complete their ICAEW or ACCA exams through the firm.

Hilene Henry, CEO for the firm comments: “ We are delighted with the concept and practical operation of the Apprenticeship scheme which combines practical on the job experience with day release studies – with the right attitude and application school leavers can carve a very fulfilling and rewarding career in the world of business through becoming qualified accountants”.

Case Study – Connexica

Stafford based computer software firm Connexica, following a year of impressive growth, has announced their second recruitment this month, a new apprentice to work within their customer support function.


Connexica, whose Business Intelligence solution CXAIR has implementations across UK, US, Europe and the Middle East, have brought on board a new apprentice Sam Paterson, to provide further technical support to customers.
Alongside the on the job training, Sam will also undergo formal training through the NITP IT Academy.


This is the start of a youth recruitment program that Connexica have launched to provide local youth with accessible and extremely valuable work experience from highly experienced, industry experts to give young people a path into work. With youth unemployment reaching 2.56 million as of August 2012, giving young people an opportunity to succeed is a priority for Connexica.
Kevin Strachan, Operations Manager at Connexica says, “We are delighted to announce the launch of our youth recruitment program in the hope that we can provide job opportunities to young people. Apprenticeships are an excellent way for young people to learn within the workplace alongside gaining formal qualifications and we are delighted due to our success to be able to offer these opportunities. Therefore, we are delighted to welcome Sam to our team at Connexica as part of our continued commitment to provide excellent service to our customers.”


This news comes just two weeks after recruiting Staffordshire University student Ben Edge, on a one year marketing apprenticeship and now, even with Sam joining the team, they are still looking to enhance and commit to their youth recruitment program by offering another apprenticeship position within their Sales & Marketing department as a Marketing Analyst. For further information on this role please contact Connexica at info@connexica.com